Venalisa Returns & Exchanges

At Venalisa, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, you may return unopened and unused products within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and photos of the items you wish to return to receive a Return Authorization.

• 2.
  Secure Packaging

  Ensure all nail polishes and accessories are in their original, unopened packaging and safely packed to prevent breakage during transit.

• 3.
  Ship the Items

  Affix the provided return label or ship the package via a trackable carrier to our designated warehouse address.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.